Mike is a Journeyman Electrician and has a degree in Computer Engineering. He has been working on pools since 1976. He started by helping a friend who was in the pool business. In 1979 he started Healing Water Company with his wife Patricia. They sold and installed custom hot tubs and spas. In 1980 they brought the first portable spas to Memphis. The company changed its name to Mike Matthews Pool & Spa Service Co. in 1988 and shifted the emphasis to servicing and repairing pools and spas. He was the second person in Memphis to achieve Certified status from the National Spa and Pool Institute. He learned to provide outstanding customer service from his grandfather and father who owned Raleigh Drug Store.
Stephen is NSPI accredited with many of the industry leaders such as Jandy Industries/Waterpik technologies, Polaris, Pentair, Raypak, Hayward, and Proteam Products. In addition, he is also a State of Tennessee Certified Hazardous Materials response technician.He first entered into the swimming pool and spa industry in 1996. Hired initially as a Service Technician at an area Pool & Spa service and construction company, he was soon trained in all aspects, and served in every field of the pool and spa industry, making him an instrumental asset to the business His duties included, but were not limited to: Overseeing the day to day operation of the Service Department, as well as run a full route of technical service calls. He served with that company for a total of 10 years, before obtaining employment at Mike Matthews Pool & Spa Service in 2006.Stephen is an extremely hard working, mature and reliable individual who tends to strive for a higher level of perfection in the work he performs. And as a result of such pride, he has a reputation of strong customer relations with emphasis on resolution of customer concerns.